If you already use SuperOffice CRM and want NPS to drive action, not just reports, Beezy365 is a relevant place to start. We deliver NPS for SuperOffice, which integrates nps.today with SuperOffice CRM, so feedback, alerts and follow-up are where your sales, customer service and account managers already work.
For B2B companies in Denmark and the rest of the Nordics, this means a more operational way to work with customer feedback. You can send NPS questions directly from SuperOffice, see the answers in CRM, and react quickly when a customer gives a low score or leaves feedback that requires follow-up.
NPS software in SuperOffice CRM with alarms and tasks
Beezy365 connects nps.today directly to SuperOffice CRM, so NPS data becomes part of your daily customer overview instead of being isolated in a separate survey tool. This makes it easier to go from measurement to concrete action on the individual contact or customer.
Beezy365 integrates nps.today with SuperOffice CRM, so NPS data and follow-up are brought together in the same workflow.
When feedback requires action, time is of the essence. Beezy365's NPS solution highlights alerts, notifications, and tasks directly in SuperOffice CRM, so your team can follow up while the experience is still fresh with the customer.
With Beezy365, alarms, notifications and tasks are displayed directly in SuperOffice CRM for timely follow-up.
This fits well with a closed-loop approach to NPS, where negative or relevant responses are not just recorded but actually closed with a follow-up. In practice, this means that your CRM can become the place where feedback turns into conversations, accountability and improvements.
Beezy365 makes customer feedback operational for B2B companies in Denmark and the Nordics
Beezy365 is built for B2B companies that already have SuperOffice as their central CRM system and want to make customer data more operational. If your account managers work in SuperOffice every day, it provides more value to place NPS directly there than to force the team into yet another system.
With Beezy365 NPS for SuperOffice, you can send NPS questions to individuals or selected target groups directly from SuperOffice, either manually or automatically. This makes it easier to control who is contacted, when they are contacted, and who should respond to the responses.
This is especially relevant if you want to connect customer feedback with existing CRM processes. SuperOffice supports flows that can create follow-ups, requests or sales and send notification emails, so feedback can be linked to specific next steps in the same system.
For you, this means less manual coordination work. You don't have to collect customer responses in one place, follow-up tasks in another place, and responsibility with a third person.
SuperOffice CRM Online and on-premise: an NPS solution that fits your environment
Beezy365's NPS app supports both SuperOffice CRM Online and SuperOffice CRM installed on-premise, so you don't have to change your entire setup to get started with NPS in CRM. If you're running on-premise, the solution requires SuperOffice 8.4 R04 or later and an active nps.today subscription.
Beezy365 supports both SuperOffice CRM Online and on-premise with SuperOffice 8.4 R04 or later.
The technical framework is important because it affects both implementation time and risk. When Beezy365 delivers a ready-made integration to an existing SuperOffice environment, the path is typically shorter than with a custom-built solution, and it gives you faster access to actionable customer feedback in CRM.
If you already use SuperOffice widely across sales, service and customer care, the benefit is clear. NPS will not be a side project, but part of the way you already work with customers.
What you specifically get with Beezy365 NPS for SuperOffice
Beezy365 makes NPS more useful because the solution brings together outreach, feedback, and follow-up around the customer data you already have in your CRM. Here are the most important elements of the solution:
- Sending from CRM: You can send NPS questions to individuals or selected segments directly from SuperOffice, either automatically or manually.
- NPS data in SuperOffice: Responses and feedback become available directly in CRM, so account managers can view them in the same workflow as other customer data.
- Alarms and tasks: Beezy365 highlights alarms, notifications and tasks in SuperOffice CRM so that follow-up becomes visible and timely.
- CRM flow option: You can connect feedback with SuperOffice flows so that follow-up, notifications and other activities can be put into the system.
The big difference in everyday life is not just that you measure loyalty. It's that Beezy365 makes the answer useful for the employees who have to act on it that same day.
When feedback becomes visible on the contact in CRM, it becomes easier to prioritize customers who require a quick response. This could be low scores, critical comments, or responses that point to an improvement in onboarding, service, or the relationship in general.
Price, requirements and clarification before choosing NPS software
Beezy365 gives you a specific and transparent starting price for the SuperOffice app if you already have nps.today. In that case, the app costs DKK 1,000 per month, and for on-premise you must also have SuperOffice 8.4 R04 or newer.
At Beezy365, the SuperOffice app costs DKK 1,000 per month when you already have an active nps.today subscription.
This makes it easier to assess the economics early in the process. You don't have to go through a major development project to find out if NPS in SuperOffice is right for your organization.
Before you go any further, you should clarify three things in particular:
- System basis: Do you have an active nps.today subscription and are you running SuperOffice CRM Online or on-premise?
- Responsibility for follow-up: Who should receive alerts and own the next steps when a customer responds critically?
- Survey frequency: How often will you send measurements so that you get useful feedback without overloading customers?
If you want to work seriously with relationship or experience NPS, frequency is not a small detail. Best practice indicates that the most significant experiences should not be measured more often than about once every three months, and that decision is easier to manage when sending and following up are connected to CRM.
When Beezy365 is the right choice for your NPS setup in SuperOffice
Beezy365 is a strong match when you want a ready-made SuperOffice integration rather than building the NPS process from scratch. We are also the right choice if you want to make customer feedback operational with alerts, tasks and visible data directly in CRM.
The solution is typically a good fit if you can recognize several of these needs:
- You already use SuperOffice as the central CRM in a B2B organization.
- You will respond faster to negative or important NPS responses.
- You want a user-friendly integration with lower complexity than custom development.
- You will have distribution, feedback and follow-up all in the same system.
- You are running either SuperOffice CRM Online or an on-premise environment that meets the version requirement.
If, on the other hand, you are looking for a completely standalone NPS tool without CRM anchoring, Beezy365's strength is less relevant. Our solution provides the most value when SuperOffice is already the engine of your customer processes.
Talk to Beezy365 about NPS in SuperOffice
If the goal is faster follow-up on customer feedback and a more action-oriented CRM, the next step is simple. Get hold of Beezy365, we will look at your SuperOffice setup, your nps.today basis and how alarms, notifications and tasks should be distributed in the organization.
Then you can clarify whether Beezy365 NPS for SuperOffice fits your environment and get from customer survey to concrete follow-up faster.
