SuperOffice CRM

Work intelligently with your customer data

Good customer relations do not come by themselves, but require targeted effort and good planning.
This is where SuperOffice comes into the picture.

With SuperOffice, you can put your contact with customers into a system, and thus you get the support you need when you have to provide optimal customer service.

Get the full overview in SuperOffice

Use SuperOffice CRM to collect data from other business systems and support the most important processes in your company.

With the add-on product EDS Online, you get access to a universe of new functions, tabs and logic in SuperOffice, such as entering, viewing or validating data.

With Beezy365 Apps you can

Create an overview in SuperOffice, including data from the company's other systems.

Expand your SuperOffice CRM solution with new designs without programming.

Get full focus on customer satisfaction

NPS scores and feedback are critical data in the customer relationship and should therefore be available and visible in your SuperOffice solution.

NPS for SuperOffice gives you a quick overview of the current customer relationship, so you can take proactive and targeted action in your contact with the customer.

Functionality in SuperOffice CRM

SuperOffice CRM includes a number of features that help you organize and gather contact information in one place while giving you full control over sales, follow-ups, documents and emails. There are also a number of smart SuperOffice add-ons, so you can adapt the CRM system to your needs. In addition, SuperOffice ensures that you archive your customer data in accordance with the GDPR.

GDPR functionality

SuperOffice CRM will be updated with functionality so that you can easily comply with the law according to GDPR. For example, handling consent, handling subscriptions, mass updates, etc.

Customer follow-up

SuperOffice CRM helps you keep all key information about your customers in one place – whether it's contact details, email correspondence, phone conversations, documents or meeting notes. With a single click, everyone in the company can access all registered customer information.

Diary and calendar

Use the calendar to list activities, plan projects, check availability and share information. Check available times in your own diary against those of colleagues. If everyone is busy at the time you have chosen, the system will automatically suggest a time when everyone is available. The calendar can of course be automatically synchronized with your Outlook calendar, so that double registrations do not have to be made.

Document and e-mail administration

Saving, sharing and collaborating on documents has never been easier. SuperOffice CRM is fully integrated with e.g. Microsoft Office 365. Emails can be automatically saved to the right contact or to a project, and you easily create tasks in your calendar based on email communication.

Broadcasts and chat

In SuperOffice CRM you will find a simplified e-mail tool that can send a customized e-mail to the contacts in SuperOffice CRM. In addition, there is the extra module eMarketeer, which is a professional solution for e.g. newsletter, event management and marketing automation.

Templates

Save time by using approved templates. This ensures uniformity in all correspondence. Pre-written letters or offer templates are easily and automatically updated with the selected customer's address, contact person and date.

Committees and target groups

In SuperOffice CRM, you quickly find the right target group by using selections. You can filter the categories; sort by geography, industry, job title, sales cycle, interests or anything else that suits.

Project management

Do you have large, complex projects? Set up milestones and create task lists and project guides for the projects you often run. You get full control and a more efficient project collaboration with your colleagues.

CRM on mobile

With the Pocket CRM app for mobile and tablet, you get simple and quick access to all important customer information, regardless of where you are. This gives you full access to your CRM data, and you can carry out matters such as urgency and tasks you had forgotten, even if you have left the office. Perfect for you who are on the go!

Sales follow-up

Powerful sales features give you accurate forecasting, manage your sales pipeline, and help you close more sales. You can also create quotes and place orders with a single click.

Have a non-binding meeting and hear more about the benefits of SuperOffice and Beezy365 Apps