Phone Integration – English

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Be one step ahead when the customer calls

SuperOffice Phone Integration

[/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text]Integrate your telephone system with SuperOffice Sales & Marketing and SuperOffice Service and let the Phone Integration app lead you directly to the right contact card when the phone rings.[/vc_column_text][divider line_type=”No Line” custom_height=”40″][vc_column_text][button open_new_tab=”true” color=”see-through-2″ hover_text_color_override=”#000″ size=”large” url=”https://online.amestoapps.com/App/AppDetailsIndex/7″ text=”Try out Phone Integration now” color_override=”” image=”fa-external-link”][/vc_column_text][/vc_column][vc_column centered_text=”true” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”3091″ enable_bg_scale=”true” column_link_target=”_self” column_shadow=”none” column_border_radius=”none” el_class=”left-overlay” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_hidden-sm vc_hidden-xs”][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” equal_height=”yes” content_placement=”top” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”0″ bottom_padding=”40″ overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-12-percent” column_padding_position=”left” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-10-percent” column_padding_position=”right” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/2″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”40″][vc_column_text]

Connecting SuperOffice with the phone means:

• You are well prepared when the customer calls enabling you to improve customer service
• You will instantly have an overview of all previous activities on this particular customer
• You save time. On your own behalf as well as the customer's
• You are able to work more efficiently

[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”padding-10-percent” column_padding_position=”right” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/2″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”40″][image_with_animation image_url=”4008″ alignment=”” animation=”Fade In” img_link_large=”yes” border_radius=”none” box_shadow=”none” max_width=”100%”][vc_column_text]Incoming calls are matched with your SuperOffice database, and a pop-up shows who is calling.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][image_with_animation image_url=”4017″ alignment=”” animation=”Fade In” img_link_large=”yes” border_radius=”none” box_shadow=”none” max_width=”100%”][vc_column_text]From the first pop-up you can select an action, eg create an activity or create service case. This can also be set up to be automated.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”center” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column][vc_column column_padding=”padding-10-percent” column_padding_position=”left-right” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_raw_html]JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGa1hjMzhYSGptR2slMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjBhbGxvdyUzRCUyMmFjY2VsZXJvbWV0ZXIlM0IlMjBhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUzQiUyMGd5cm9zY29wZSUzQiUyMHBpY3R1cmUtaW4tcGljdHVyZSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ==[/vc_raw_html][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” equal_height=”yes” content_placement=”top” scene_position=”center” text_color=”dark” text_align=”left” class=”no-margin” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-5-percent” column_padding_position=”all” background_color=”#233e4c” background_color_opacity=”0.5″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” el_class=”right-top-cornor-overlay” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

Benefits

• Full overview of the customer engagement before the customer has time to say his name.
• More personal customer service. Customers like to be "recognised".
• Better customer service – fast access to relevant data with one click.
• Click2Dial – call via SuperOffice.
• Better efficiency and fewer errors.

[/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text][button open_new_tab=”true” color=”see-through-2″ hover_text_color_override=”#000″ size=”large” url=”https://online.amestoapps.com/App/AppDetailsIndex/7″ text=”Try Phone Integration” color_override=”” image=”fa-external-link”][/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”0.5″ background_hover_color_opacity=”1″ background_image=”2064″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column][vc_column column_padding=”padding-5-percent” column_padding_position=”all” background_color=”#b0b9c0″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

Key features

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• Presentation of SuperOffice contact at incoming calls.
• Jump to customer card, personal card, phone activity or support case in Service with one click.
• Outgoing call by clicking on the phone number in SuperOffice.
• Call log showing incoming, outgoing and missed calls.

[/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text][button open_new_tab=”true” color=”see-through-2″ hover_text_color_override=”#000″ size=”large” url=”/wp-content/uploads/2021/01/Phone-Integration-uk.pdf” text=”Download data sheet” color_override=”” image=”fa-external-link”][/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” equal_height=”yes” content_placement=”top” scene_position=”center” text_color=”dark” text_align=”left” class=”no-margin” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”2601″ enable_bg_scale=”true” column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”padding-5-percent” column_padding_position=”all” background_color=”#b0b9c0″ background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”2062″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

Prices

Phone Integration is priced on a monthly subscription basis. The price is per user (excl. VAT) and billed annually

Price per user is EUR 10/month.

Initial subscription: minimum 5 users.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text][button open_new_tab=”true” color=”see-through-2″ hover_text_color_override=”#000″ size=”large” url=”mailto:salg@amesto.dk?subject=Purchase of Phone Integration for SuperOffice” text=”Buy now” color_override=”” image=”fa-external-link”][/vc_column_text][/vc_column][vc_column column_padding=”padding-5-percent” column_padding_position=”all” background_color=”#233e4c” background_color_opacity=”0.5″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

Requirements

[/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text]The Phone Integration app supports SuperOffice Windows, Web and Online and connects more than 100 phone systems and service providers to SuperOffice, including:  TAPI1 (TeleTools), Estos TapiServer 2.2, Estos Procall, Lync/Skype for Business, IPVision, Flexfone, 3CX Softphone plugin, Aastra BluStar Agent, Broardsoft, CounterPath, Aastra MX-One, Inbuilt software phone, Generic Protocol, Phonero. and many more. Ask us to learn if your system is supported.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” equal_height=”yes” content_placement=”middle” bg_color=”#b0b9c0″ scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column centered_text=”true” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”2383″ enable_bg_scale=”true” column_link_target=”_self” column_shadow=”none” column_border_radius=”none” el_class=”right-overlay” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_hidden-sm vc_hidden-xs”][/vc_column][vc_column column_padding=”padding-17-percent” column_padding_position=”right” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_hidden-sm vc_hidden-xs”][vc_column_text]

Phone Integration

Free trial

[/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text]Getting started with your free trial is quick and easy. Click on the link below and download the app from our App Store.[/vc_column_text][divider line_type=”No Line” custom_height=”40″][vc_column_text][button open_new_tab=”true” color=”see-through-2″ hover_text_color_override=”#000″ size=”large” url=”https://online.amestoapps.com/App/AppDetailsIndex/7″ text=”Try out Phone Integration for free” color_override=”” image=”fa-external-link”][/vc_column_text][divider line_type=”No Line” custom_height=”40″][vc_column_text]Please contact us with any questions. E-mail at salg@amesto.dk, or[/vc_column_text][divider line_type=”No Line” custom_height=”40″][vc_column_text][button open_new_tab=”true” color=”see-through-2″ hover_text_color_override=”#000″ size=”large” url=”/en/contact/” text=”Book a meeting” color_override=”” image=”fa-external-link”][/vc_column_text][/vc_column][/vc_row]